Status: 2023

General
Thank you for visiting our website and for your interest in our products. The protection of your personal data is important to us. In this data protection declaration we explain what information we collect, how we use it and how we protect your data in accordance with German data protection laws, including the EU General Data Protection Regulation (GDPR) and the Federal Data Protection Act (BDSG).

Responsible body
Responsible for data processing on this website is:

Oldenburgerstr. 38 90425 Nuremberg

If you have any questions about data protection or the processing of your personal data, you can reach us using the following contact details:

info@kuehlungsprofi.de

Collection of Data
3.1 Personal Data

a) Registration: When you register on our website, we collect personal data such as your name, email address, postal address, telephone number and payment details (if applicable).

b) Order processing: In order to process your orders and to guarantee free installation of split and multi-split air conditioning systems within four weeks, we collect and process your personal data.

c) Communication: We use your personal data to communicate with you in relation to your orders, to provide customer support and to notify you about important updates or changes to our services.

3.2 Payment Details

a) Payment service providers: When you place an order, you can choose between various payment options, including direct bank transfer and pay on delivery.

b) Payment processing: If you select the direct transfer payment option, your payment details will be processed securely by our payment service provider.

Use of data
a) We use your personal data to fulfill our services within the online shop and your orders, including installation within four weeks.

b) If you have given your express consent, we can also use your data for marketing purposes. You have the right to withdraw your consent at any time.

c) Google Analytics data helps us to analyze and improve the performance and usability of our website.

Passing on the data
a) We do not pass on your personal data to third parties for advertising purposes.

b) To provide our services, we work with trusted third-party providers who may only use your data as part of our instructions and to provide the agreed services. This includes, for example, our delivery partners and payment service providers.

c) Google Analytics data may be processed and stored by Google in accordance with their privacy policy.

Data storage
a) We only store your personal data for as long as is necessary for the purposes of processing, unless statutory retention periods require longer storage.

b) If you wish your data to be erased, you can contact us and we will erase your personal data in accordance with applicable data protection laws.

Data security
a) We take appropriate security measures to protect your personal data from unauthorized access, disclosure, alteration or destruction.

b) All payment details are processed securely via our payment service providers to ensure the security of your payments.

Your rights
a) You have the right to receive information about your stored personal data, to correct or delete it.

b) If you have any questions or concerns about our data processing practices, or wish to exercise your rights, please contact us using the contact details below.

Changes to this Privacy Policy
a) We reserve the right to update or change this Privacy Policy to comply with applicable laws and regulations.

b) Updated versions of this privacy policy will be published on our website.

Contact
If you have any questions or concerns regarding our privacy policy or the processing of your personal data, please contact us at:

info@kuehlungsprofi.de